Services

Successful business transformation is not easy. Our team is ready to work with you, rise to the challenge, and conquer that mountain of change – together.

Having lived the reality of major transformations, our highly adaptable teams support all aspects of business change including strategy development, process improvement, IT-enabled business transformation and shifting the whole organization to a new culture.

Our six service lines help you achieve meaningful, sustainable change that drive business results.

Strategy 

Strategy is about making choices – big choices.

Our Strategy service line helps you make those choices by helping you uncover central issues and understand your current strengths and weaknesses. Our team guides you in defining your future and works with you to create and implement a roadmap to achieve that future.

We leverage industry best practices to strengthen your organization and we partner with you to create and execute a plan that fits your unique culture and context.

We offer:

  • Business and IT/Digital Strategy 
  • Digital Thought Leadership 
  • Business Architecture 
  • Transformational Business Blueprints 
  • Benefit/Value Realization Plans 
  • Business and IT Alignment 
  • Innovation Management 
  • Initiative Assessments 
  • Strategic Roadmaps 
  • Executive Advisory

Delivery

Our Delivery service line helps you establish and strengthen your project and program management capabilities to ensure successful delivery of transformational programs and the realization of tangible business benefits.

We apply our project and program management expertise and methodologies while leveraging a broad set of tools to deliver successful transformational programs.

We offer:

  • Agile Prototyping
  • Business Analysis
  • Deployment Planning
  • IT Incubation
  • Readiness Assessments
  • Project Health Checks
  • Project/Program Conceptualization
  • Project/Program Management
  • Project/Program Management Office (PMO)
  • Project/Program Recovery
  • Vendor Management

People

Your people drive your organization and our people can help you identify and implement change initiatives that maximize employee performance and stakeholder engagement.

By leveraging our talent, culture, and change management expertise, methodologies, and tools, our People service line helps you build a comprehensive view of your people, organization, and culture.

Our team focuses on building organizational alignment to create a thriving and high-performing organization that can achieve your goals and make change stick.

We offer:

  • Change Management 
  • Communications 
  • Culture Change 
  • Employee and Leadership Engagement 
  • HR Managed Services 
  • Learning and Development (L&D) 
  • L&D Digital Strategy 
  • L&D Transformations 
  • Organization Design 
  • Professional Coaching 
  • Stakeholder Engagement 
  • Talent Management Selection and Development

Data

Our Data service line helps your team make the changes needed to adopt the latest tools, methods, and techniques to foster data driven cultures. Our data specialists can facilitate your transition from a traditional data center infrastructure to a more nimble and agile cloud infrastructure.

We focus on organizing your data into a sustainable asset that will enable you to uncover valuable insights and give you powerful decision-making capabilities to drive business performance and results.

We offer:

  • Analytics 
  • Business Insights as a Service 
  • Data Engineering 
  • Data Insights and Storytelling 
  • Data Science 
  • Data Strategy

Process

Business processes are the maps of how your services and products reach your clients. We can partner with you to map and understand your current business processes and identify opportunities to improve them – leveraging best practices, such as Journey Mapping, Lean, and much more.

Our Process service line clarifies the relationships between the touchpoints in a specific journey and offers options that helps you and your team achieve your desired business results sooner.

We offer:

  • Business Process Management
    • Process Automation 
    • Process Design and Modelling 
    • Process Improvement and Certification 
    • Process Outsourcing 
    • Service Design
  • Client Experience Analysis 
    • Persona Development 
    • Client Journey Mapping 
    • Client Feedback Management 
  • Lean Thinking, Six Sigma 
  • Quality Management

Technology

Our Technology service line helps you optimize your business performance and drive operational efficiencies.

We understand how technology enables business success. We work with you to drive business value by aligning IT to your business needs, reducing costs, and improving performance.

We can help you leverage new technology services and solutions that achieve your business strategy and goals, ensure technical currency, and enable architectural direction.

We offer:

  • Application Portfolio Management
  • Digital Strategy
  • Enterprise, Information, Technology, Solution Architecture Advisory
  • Information Strategy and Management
  • Technical Delivery Process Implementation
  • Technology Strategy and Management

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